Developed and delivered by Neil Orvay [Founder of Evolution-U and one of Asia’s top coaches and corporate trainers]

Over 5,000 executives trained in 5 continents

Most Comprehensive Soft Skills training in Asia with over 30 courses

Neil Orvay, CV Magazine Elite Coach, 2018

Evolution-U, Top 10 Leadership Development Companies in Asia, 2019

Over 150 LinkedIn client testimonials

Past Visiting Professor at Edinburgh Napier University

Current Visiting Lecturer at the Graduate Institute, Geneva

Past Chairman, British Chamber of Commerce Business Angels Committee, Hong Kong

Managing Difficult Negotiations Webinar Series

Webinar # 1:

90 mins; 10:00 - 11:30

1. Role Play # 1 (Breakout Rooms)

Participants are given 15 minutes to prepare in groups The role play is then used as a common point of reference for the introduction of negotiation theory. Post-negotiation analysis therefore forms a critical component of this section whereby the class and instructor share insights and develop negotiation structure.

2. Negotiation Power

This section introduces one of the most important concepts in negotiation theory; how to generate negotiation power. In this section BATNA and other important principles are introduced and studied, using the role play as a common point of reference to build a reliable, repeat “3-step” negotiation framework.

Webinar # 2:

90 mins; 11:45- 13:15

3. Dealing with Difficult and Unwilling Negotiators

In this section we explore the reasons behind the unwilling negotiators stance, recognise these tactics for what they may be, and develop a series of tools to help deal with such situations and help the principled negotiator claim their share of the value.

4. The Three Conversations of Difficult Negotiations

Understanding this underlying structure and being aware of the common mistakes we make when falling into each of these three conversation categories is the starting point for being able to maintain control in difficult negotiations.

Webinar # 3:

90 mins; 14:15 - 15:45

5. Adopting the Learning Perspective

By applying principles which are designed to increase awareness of when the negotiation is going off track and information flow is breaking down, it is possible to retain a learning perspective throughout difficult negotiations thus benefiting from increased information flow from the client and a better understanding of how to construct an acceptable agreement.

6. Role Play # 2 (Preparation) (Breakout Rooms)

In this role play participants split into groups of three and role play a pre-prepared scenario where they are expected to utilise the skills from the course. Due to the added complexity of this role play, participants are given 30 minutes preparation time.

Webinar # 4:

90 mins; 16:00 - 17:30

7. Role Play # 2 (Breakout Rooms)

Participant conduct the role play in their groups followed by instructor led analysis. Role Play outcomes are shared and referred back to the key learnings of the training.

8. How to Create and Utilise a Learning Conversation

Starting with the realisation that we cannot change other people, a structure is introduced that allows participants to develop the competencies necessary for identifying which difficult conversations in which to engage.

9. Dealing with Difficult Tactics

The final section of the training introduces the emotional and operational signs of deception and how to counter them. This invaluable final section uses the two role plays and case studies covered in class to build strategies for dealing with difficult tactics.


Neil Orvay is Asia's best soft skills and presentation skills coach. Hands down.

Engaging, passionate and intense; Neil will have your attention gripped from the 1st minute and you will go away feeling inspired after every session. I've seen Neil coach in person and on Webinar; it's hard to keep the audience's full attention on a Webinar but Neil will grip your attention with his storytelling, content and mental breaks to keep you engaged.

I personally attended the course Present Like a Pro: Not only will you learn about the psychology and science behind communication and persuasion but you'll experience it first hand and walk away being able to apply the same techniques that will change your life forever.

Marco Jorge 近藤丸公

Country Director at Wanted

I have participated in the webinar series “Webinar like a Pro” and this was amazingly structured, professional prepared and presented, very useful for future presentations and pitches and I can only recommend to participate in this type of webinars.

Your toolbox will be very well equipped, you have possibility to ask questions and comment during the seminar and the way Neil explains everything and bring it “down to each” is really good and refreshing.

Don’t miss out

Jan Lægaard Broni

Chairman of the Board at Danish Chamber of Commerce South China

For over 100 additional testimonials, please view the recommendation sections of my LinkedIn page


Standard Fee USD 599 per person
Early-Bird USD 499 per person (register & pay by 31 Dec, 2021)
Contact Tel +86 21 6198 4498 -806 or +852 8197 3297
Registration: Click Here